Cookie Policy

OPSENSE LIMITED — Last updated: 1 January 2024 — Effective date: 1 January 2024

1. What This Policy Covers

This Cookie Policy explains what cookies are, what types of cookies and similar tracking technologies OPSENSE LIMITED uses on the website opsense.digital (the "Website"), the purposes for which each type of cookie is used, the legal basis we rely on for using cookies that require consent, and how you can manage or refuse cookies.

This policy should be read alongside our Privacy Policy, which provides broader information about how we collect and use personal data and is available at privacy-policy.html. The use of cookies may involve the processing of personal data; the Privacy Policy contains our full description of your rights and our obligations in respect of that data.

By continuing to use our Website after being presented with cookie information, you agree to the use of strictly necessary cookies. For all other categories of cookies, we rely on your explicit consent where required by the Privacy and Electronic Communications Regulations 2003 ("PECR") as they apply in the United Kingdom, and by UK GDPR where the cookies involve the processing of personal data.

If you have any questions about this Cookie Policy, please contact us at devops@opsense.digital or write to us at OPSENSE LIMITED, 5 Great James Street, London, WC1N 3DB, United Kingdom.

2. What Are Cookies

Cookies are small text files that are placed on your computer, tablet or mobile device by websites that you visit. They are widely used in order to make websites work, to work more efficiently, and to provide information to the owners of websites. Cookies are stored by your browser on your device for a period that varies depending on the type of cookie.

When you visit a website that uses cookies, the website sends a cookie file to your browser. Your browser may then store this cookie and send it back to the website on your next visit, allowing the website to recognise your browser and remember certain information about your visit, such as your preferences or login status.

In addition to cookies, websites may use other similar tracking technologies such as:

• Web beacons — small transparent image files embedded in web pages or emails that are used to track whether a page or email has been opened
• Pixel tags — similar to web beacons, used to collect information about visitor behaviour
• Local storage objects — data stored in your browser's local storage mechanism that functions similarly to a cookie but with greater storage capacity
• Session storage — temporary data stored in your browser during a single session
• Device fingerprinting — the collection of information about your device's configuration that, in combination, can be used to identify your device across sessions

References to "cookies" in this policy include all of the above tracking technologies unless the context requires otherwise.

3. Types of Cookies by Duration

3.1 Session Cookies

Session cookies are temporary cookies that are stored in your browser's memory only for the duration of your visit to a website. They are automatically deleted when you close your browser. Session cookies are used to maintain the state of your session as you navigate between pages — for example, to remember that you have scrolled to a particular position on a page or that certain elements have already loaded. They do not collect information from your device that can identify you after the session ends.

3.2 Persistent Cookies

Persistent cookies remain on your device for a set period after you close your browser, or until you delete them manually. They allow a website to recognise your browser on future visits. Persistent cookies are used for a range of purposes, including remembering your preferences, maintaining login states across sessions, and tracking visitor behaviour over time for analytics purposes. The duration of persistent cookies varies; specific durations for the cookies used on our Website are set out in Section 5 below.

4. Categories of Cookies by Purpose

4.1 Strictly Necessary Cookies

Strictly necessary cookies are essential for the Website to function. Without these cookies, certain parts of the Website would not work correctly and cannot be disabled. They are usually set in response to actions you take that amount to a request for services — such as setting your privacy preferences, logging in or filling in a form. Because these cookies are essential to the provision of the Website, they do not require your consent under PECR. They do not store any personally identifiable information beyond what is technically required for the Website to function.

Examples of strictly necessary cookies used on our Website include cookies that maintain the integrity of your session as you navigate between pages and cookies that record your cookie consent choices so that you are not presented with the consent notice on every visit.

4.2 Performance and Analytics Cookies

Performance and analytics cookies collect information about how visitors use the Website — for example, which pages are visited most often, how visitors arrive at the Website, and whether they receive error messages. This information helps us understand how the Website is being used and allows us to improve its performance, content and usability. The data collected by analytics cookies is aggregated and, where possible, anonymised. However, to the extent that any data collected constitutes personal data, the processing of that data is subject to our Privacy Policy and requires your consent under PECR.

4.3 Functional Cookies

Functional cookies allow the Website to remember choices you make — such as the region you are in, any customisation settings you have applied, or your stated preferences — and to provide enhanced, more personalised features. Functional cookies may be set by us or by third-party providers whose services we have added to our Website. If you do not consent to functional cookies, some or all of these enhanced features may not function correctly. Where functional cookies involve the processing of personal data, they require your consent under PECR and UK GDPR.

4.4 Targeting and Marketing Cookies

Targeting and marketing cookies are used to deliver advertising that is relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with our permission and remember that you have visited a website. OPSENSE LIMITED does not currently operate targeted advertising campaigns or use marketing cookies. If this position changes, we will update this policy and seek your consent before deploying any such cookies.

5. Specific Cookies Used on This Website

The following table describes the specific cookies that may be placed on your device when you visit opsense.digital. This list is maintained to reflect our current cookie usage and is updated when cookies are added, modified or removed.

5.1 Strictly Necessary Cookies

• Cookie name: cookie_consent — Purpose: Records whether you have been presented with the cookie notice and your consent choices — Duration: 12 months — Provider: OPSENSE LIMITED
• Cookie name: session_id — Purpose: Maintains your session state as you navigate between pages — Duration: Session — Provider: OPSENSE LIMITED

5.2 Analytics Cookies

We use web analytics tools to collect aggregated, anonymised information about how visitors use our Website. The specific analytics tools we use and any associated cookies will be described in updates to this section. Any analytics cookies that collect personal data are only deployed with your prior consent. If you do not consent to analytics cookies, your visit to our Website will still function fully, but we will not be able to include your visit in our aggregate traffic reports.

5.3 Third-Party Cookies

Our Website may include embedded content from third-party services — such as maps, video embeds or social media plugins — which may set their own cookies on your device. These third-party cookies are subject to the privacy and cookie policies of the respective third parties, and we do not control the placing or content of those cookies. Where we embed third-party content that may set cookies, we will identify this and, where required, seek your consent before the third-party content loads.

Google Maps: Where we embed a Google Maps iframe on our Website to display our office location, Google may set cookies in accordance with Google's own privacy and cookie policies. We recommend reviewing Google's privacy documentation at policies.google.com if you wish to understand how Google handles data in connection with embedded Maps content.

6. Legal Basis for Using Cookies

The legal basis for our use of cookies and similar technologies is as follows:

• Strictly necessary cookies — We place these cookies without consent on the legal basis that they are necessary for the provision of the Website as a service you have requested by visiting it. This is consistent with the requirements of PECR Regulation 6(4) as applicable in the United Kingdom.
• Analytics and performance cookies — Where these involve the processing of personal data, we rely on your consent as the legal basis under both PECR and UK GDPR Article 6(1)(a). You may withdraw your consent at any time; see Section 7 below.
• Functional cookies — We rely on your consent as the legal basis under both PECR and UK GDPR Article 6(1)(a) where functional cookies involve personal data processing.
• Third-party cookies embedded in third-party content — The legal basis for third-party cookies is determined by the third party concerned, and you should consult their respective policies. Where we control the embedding of third-party content that sets cookies, we will seek your consent before that content loads.

7. How to Manage Cookies

7.1 Managing Cookies Through Your Browser

Most browsers allow you to control cookies through their settings. You can typically choose to:

• View the cookies stored in your browser and delete individual cookies or all cookies
• Block third-party cookies
• Block cookies from specific websites
• Block all cookies from being set
• Receive a notification when a cookie is set, giving you the option to accept or reject it

Please be aware that restricting cookies may impact the functionality of our Website and many other websites. For information about how to manage cookies in popular browsers, please refer to the documentation provided by the relevant browser:

• Google Chrome — support.google.com/chrome/answer/95647
• Mozilla Firefox — support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Apple Safari — support.apple.com/en-gb/guide/safari/sfri11471/mac
• Microsoft Edge — support.microsoft.com/en-us/microsoft-edge/view-cookies-in-microsoft-edge

7.2 Opt-Out Tools Provided by Analytics Providers

Where we use third-party analytics services, those providers typically offer opt-out mechanisms in addition to browser-level controls. Where applicable, we will identify these tools and provide links to them. Users who wish to prevent their data from being used for analytics purposes should use both browser-level cookie controls and any provider-specific opt-out tools available.

7.3 Do Not Track Signals

Some browsers support a "Do Not Track" (DNT) setting that sends a signal to websites indicating that you do not wish to be tracked. Our Website does not currently respond to DNT signals in an automated manner. If DNT compliance becomes required by applicable law or becomes technically standardised in a way that is practical for us to implement, we will update this policy to reflect our approach.

8. Impact of Cookie Refusal

Refusing or restricting cookies may affect your experience of our Website. Specifically:

• Refusing strictly necessary cookies may prevent certain features of the Website from functioning correctly, though we aim to minimise the number of cookies in this category
• Refusing analytics cookies means we will not be able to include your visit in our aggregate usage data, but your access to the Website will not be affected
• Refusing functional cookies may prevent the Website from remembering your preferences between visits
• Refusing third-party cookies associated with embedded content (such as maps) may prevent that content from loading correctly

Where the refusal of non-essential cookies has a material impact on your ability to use specific features of the Website, we will make this clear at the point of seeking consent.

9. Updates to This Cookie Policy

We will update this Cookie Policy from time to time to reflect changes in the cookies and tracking technologies we use, changes in our business or service offerings, or changes in applicable law or regulatory guidance. When we make material changes to this policy, we will update the effective date shown at the top of the page. We may also, where appropriate, provide notice of material changes through our Website or by direct communication.

Where changes to our use of cookies require your consent (because they involve new categories of cookies or material changes to how existing cookies are used), we will seek fresh consent before deploying the updated cookies. We encourage you to review this Cookie Policy periodically to stay informed about the cookies we use.

10. Contact

If you have any questions about this Cookie Policy, about the cookies we use on our Website or about your rights in relation to the personal data processed through cookies, please contact us:

• By email: devops@opsense.digital
• By post: OPSENSE LIMITED, 5 Great James Street, London, WC1N 3DB, United Kingdom
• By telephone: +44 707 472 9827

For data protection matters, you also have the right to contact the Information Commissioner's Office (ICO) as the UK supervisory authority for data protection. Details of how to contact the ICO are provided in our Privacy Policy at privacy-policy.html.